Privacy Policy

PSI Refrigeration Inc

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Information We Collect

We may collect the following information when you interact with us:

 Name

 Phone number

 Email address

 Service address

 Information related to service requests, jobs, or invoices

 Communication preferences

How We Use Your Information

  • We use your information to:

     Provide and manage HVAC and refrigeration services

     Communicate with you about appointments, service updates, and invoices  Respond to service requests and inquiries

     Send transactional and service-related text messages

     Improve our customer service and operations

SMS/Text Messaging

By providing your phone number, you consent to receive SMS or MMS messages from PSI Refrigeration, Inc. related to:

 Appointment confirmations and reminders

 Service updates and notifications

 Billing and invoice notices

 Customer support communication

Message frequency may vary. Message and data rates may apply.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any SMS message. For help, reply HELP or contact us directly.

Information Sharing

We do not sell or rent your personal information.

We may share information only with:

 Service providers and software platforms we use to operate our business (such as scheduling, invoicing, and communication tools)

 Legal or regulatory authorities when required by law

All third-party providers are required to protect your information.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we use industry-standard safeguards to protect your data.

Cookies and Website Data

Our website may use basic cookies or analytics tools to improve site functionality and user experience. These do not collect sensitive personal information.

Your Rights

You may request to:

 Review or update your personal information

 Ask how your data is used

 Withdraw consent for communications

To make a request, contact us using the information below.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Policy Updates

If you have questions about this Privacy Policy or our data practices, contact us at: PSI Refrigeration, Inc. �� Email: [email protected] �� Phone: (323) 892-4822 �� Website: www.psirefrigerationinc.com

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: PSI Refrigeration, Inc. �� Email: [email protected] �� Phone: (323) 892-4822 �� Website: www.psirefrigerationinc.com

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  • Anaheim, CA

  • Beverly Hills, CA

  • Brea, CA

  • Burbank, CA

  • Culver City, CA

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  • Fullerton, CA

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